1. Introduction

We, Lumeso FlexCo, take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, which is built using Storyblok, hosted on AWS, and includes a newsletter function via Mailchimp. We comply with the General Data Protection Regulation (GDPR).

2. Data Controller

The responsible party for data processing under the GDPR is:

Lumeso FlexCo
Peter-Behrens-Platz 2
4020 Linz, Austria

Contact:
E-Mail: office@lumeso.com 
Telefon: +43 (0)680 1571468

If you have any questions regarding data protection, please contact us at the above contact information.

3. Data Collection and Processing

We collect and process personal data when you use our website or interact with our services, such as:

Contact Information: Name, email address when you sign up for our newsletter or contact us via the contact form.

Usage Data: Information about your use of the website (e.g., IP address, browser type, pages visited) to improve the website.

Newsletter Data: If you sign up for our newsletter, we store your email address to send you marketing emails.

4. Purposes of Processing

The personal data we collect is used for the following purposes:

Newsletter: If you subscribe to our newsletter via Mailchimp, we use your email address to send you regular updates and information.

Website Improvement: To ensure and optimize the functionality of the website, which is built using Storyblok and hosted on AWS.

Customer Support: To handle and respond to your inquiries.

Analytics: To analyze the use of our website and improve the user experience.

5. Legal Bases

The processing of your data is based on the following legal grounds:

Consent (Art. 6(1)(a) GDPR): If you have given us your consent to process your data, e.g., when subscribing to the newsletter.

Contract Fulfillment (Art. 6(1)(b) GDPR): When the processing is necessary for the performance of a contract, e.g., providing services on the website.

Legitimate Interest (Art. 6(1)(f) GDPR): When we have a legitimate interest in improving our services, e.g., website usage analysis.

6. Data Sharing with Third Parties

Your data will only be shared with third parties if it is necessary for the provision of the service or if you have given your explicit consent:

AWS (Amazon Web Services): Your data is stored on AWS servers.

Mailchimp: If you subscribe to our newsletter, your data is shared with Mailchimp to facilitate the newsletter distribution.

Storyblok: Storyblok manages the content of our website.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data from newsletter subscribers is retained until you unsubscribe.

8. Cookies

Our website uses cookies to enhance user experience and improve the efficiency of the website. You can disable cookies in your browser settings, but this may affect the functionality of the website.

9. Your Rights

Under the GDPR, you have the following rights:

Right of Access: You have the right to request access to the data we hold about you.

Right to Rectification: You can request the correction of inaccurate data.

Right to Erasure: You have the right to request the deletion of your data, provided no legal retention periods apply.

Right to Restrict Processing: You can request that the processing of your data be restricted.

Right to Object: You have the right to object to the processing of your data.

Right to Data Portability: You have the right to receive your data in a structured, machine-readable format.

10. Contact

For inquiries about your data or to exercise your rights, please contact us at:

Lumeso FlexCo
Peter-Behrens-Platz 2
4020 Linz, Austria

Contact:
E-Mail: office@lumeso.com 
Telefon: +43 (0)680 1571468

11. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC ("Google"), to analyze the use of our website and improve it regularly. Google Analytics uses "cookies," text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Legal Basis:

The processing of your data is based on your consent under Art. 6(1)(a) GDPR, which you provided via our cookie banner.

IP Anonymization:

We have activated IP anonymization on this website, so your IP address will be truncated by Google within the European Union or the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

Data Processing:

Google uses this information on our behalf to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data held by Google.

Opt-out from Data Collection:

You can prevent the storage of cookies by adjusting your browser settings. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Google Analytics Opt-out.

Further Information:

More information on Google Analytics terms of use and privacy can be found at Google Analytics Terms of Service and Google Privacy Policy.